We want you to know that we are here for you during this COVID-19 pandemic. The health and safety of our patients, providers, and staff is our top priority. Dr Julie continue to closely follow and adapt the office procedures to serve you and keep us all safe.
For Patients with Upcoming Well Child Appointments:
*We are currently seeing all well check appointments. We are seeing our well check appointments when no sick patients are in the office and will be using “well” rooms where no sick patients have been, as always. If you have an upcoming well check appointment or have been rescheduled, please connect with our office to verify the time, as we are having to make some changes to keep everyone safe
*If your child has any sign of illness, please let us know prior to your appointment. We are rescheduling well checks with any cough, cold symptoms or fever. If you are unsure if you need to reschedule, please call the office to discuss with the nurse.
*We request only one caregiver accompany patients at this time. Others accompanying the patient should stay in the car if they cannot stay home. This includes siblings if at all possible.
*Please warn your children that the provider will be wearing a somewhat scary looking suit or mask during the evaluation. This is for our provider’s protection and per the CDC recommendations.
*Everyone that comes into the office will be asked to wear a mask for the duration of the visit. This helps prevent the spread of respiratory droplets. We don’t expect that smaller children under the age of 2 will be able to keep a mask on.
*We are asking you to fill out all paperwork prior to coming to your appointment to help us move things along efficiently during this time. You should receive an email with the paperwork or a link to the paperwork prior to your appointment. If you have not received this, please call the office.
*We are asking that all patients wait in their car instead of our waiting room. When you arrive to the office, please call and check in over the phone. Our staff will come get you from your car.
For Patients with Illness:
*Our staff will be screening all children with illnesses. Many of them can be evaluated via televisit per the current CDC recommendation. If you are concerned about insurance coverage for televisits, please contact your insurance company. If you do not have coverage for televisits, we are reducing our normal rate of $150 to $100 to assist families during this time (testing fees are an additional $20).
*If it is determined during your televisit that testing needs to be done, we will ask you to come directly to the office, wait in your car, and call to let us know you are here. Our office staff will come to the car to do the testing.
*If it is determined that your child needs to be evaluated in the office, we ask that you please come with a mask or bandana for parent and child. If you do not have one, a washable cloth mask will be provided. On arrival to the office, please call to let us know you are here. Staff will come to the car to walk you into our back entrance and directly into our “sick” rooms. These rooms are being thoroughly cleaned between each patient. We have always done this but are doing it with even more extreme care currently. We will also ask you leave out of the back door, so no respiratory droplet exposure will be in the office where our well kids are.
*Please warn your children that the provider will be wearing a somewhat scary looking suit during the evaluation. This is for our provider’s protection and per the CDC recommendations.
*If you or your child are experiencing any of the following symptoms, you are considered at risk: fever, fatigue, cough, shortness of breath, chills, sudden loss of smell or taste.
*When will we be able to do Covid-19 Laboratory Testing? We have very limited tests and equipment to do these tests. However, there are occasions that it is appropriate. This will be determined by the provider evaluating your child via televisit.
For Our Higher Risk Patients:
*Dr Julie has many patients with special healthcare needs. As the virus continues to spread, we want to protect and safeguard our most vulnerable patients. Children seem to not be severely impacted thankfully, but much is still not known.
*Higher-risk patients should consider changing any routine, non-urgent visits to a later date. However, we are able to see many high risk patients via telemedicine right now to minimize their exposure. Please call us for any questions you may have.
Potential Disruptions to Our Regular Schedule:
*Depending on community trends with COVID-19, our office will continue to make changes to best serve you and keep our children safe
How is our staff being trained?
*Our staff has been trained in infection control practices, standard precautions, and hand hygiene. Honestly, this is daily standard in pediatrics, but we are even more diligent and cannot stress this enough.
*We are practicing safe hand hygiene and proper environmental cleaning techniques.
How is Dr Julie monitoring the situation?
*Dr Julie has been reading constantly to stay up to date. She has been in constant communication with pediatricians across the country who are formulating best practices for this changing situation. She is also keeping up with and following the recommendations of the CDC, WHO, state and local health departments.
What can You do?
Prevention and Social Distancing!!!
*As you touch people, surfaces, and objects throughout the day, you accumulate germs on your hands. You can infect yourself with these germs by touching your eyes, nose or mouth.
We encourage you to follow guidance from CDC and the WHO and educate yourself as much as you can. We think this pandemic should be taken very seriously.
*Don’t do playdates right now and please stay at home with immediate family as much as possible.
*If anyone at home is sick, try to keep them separate from others in your family as much as possible.
Practice Healthy Habits:
*Sleep at least 8 hours a night (more for kids!), eat healthy fresh foods and drink lots of water.
*Taking care of yourself by decreasing stress will ultimately boost your immunity. Here are some suggestions to help you and your children deal with the anxiety:
-Spend time getting outdoors; play in the yard, and go on walks.
-Spend time with family reading, playing board games, listening to music, singing and laughing.
-Spend time with your pets. (Mine are loving having us all at home right now!)
-Practice mindfulness, be hopeful and positive. Consider trying meditation with an app like Headspace, Calm or Insight Timer.
*Kindness, caring and empathy will go a long way as we all deal with this crisis. Remember to model this for your children. It will help make your children more resilient in the future.
We will be updating this information as new details become available. If you have questions or concerns about this information, please call.
Lastly, we have lost access to our Facebook page, but can sometimes get posts to cross post from Instagram. If you are on social media, please follow us on Instagram at @doctorjuliemansfield
Sending out lots of love and air hugs!
Dr Julie and staff